Returns & Refunds

We take utmost care while creating your print and packing your order. However, due to other external factors, if you receive a damaged, defective or incorrect item, please contact us at with details of the product and the defect(s) (photographs of product and packaging) within 24 hours of receiving your product. 

In case the item is damaged or incorrect, we will send you a replacement. 

Once your item is deemed fit for a replacement, you can send it back to: MOG Shop, Museum of Goa, Plot No 79, Pilerne Industrial Estate, Pilerne, Bardez, Goa, 403511

Upon receipt of the returned product, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.